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APPLICATION EXPERTISE

AI-Enabled Application Development

AI doesn't just change what we build. It changes how we build it. We modernize legacy systems faster, decompose monoliths without stopping delivery, and connect enterprise ecosystems. Because AI-enabled engineering isn't a feature. It's how we work.
TRUSTED BY LEADING COMPANIES
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What a Real Modernization Partnership Looks Like Over Time

Norwegian Cruise Line Holdings came to Improving with a reservation system that couldn't keep pace with global cruise operations. What followed was a multi-year modernization engagement spanning multiple systems, teams, and technology generations.

"Improving has been an integral partner in our technological growth for several years, consistently demonstrating dedication, expertise, and exceptional service."

- Fidel Perez, VP of Emerging Technologies at Norwegian Cruise Line Holdings

WHAT WE DO

Built to Ship, Engineered to Last, Connected to Everything

Whether you're breaking a monolith into microservices, building cloud-native from the ground up, or connecting systems that were never designed to talk to each other, every engagement with Improving is structured around your outcomes and the systems your business will depend on for the next decade.

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OUR DELIVERY EXCELLENCE FRAMEWORK

Improving's ACT Framework: How We Deliver Software Engagements

Every consulting firm has a delivery methodology. Most keep it internal. The ACT Framework is Improving's structured approach to how we run engagements, Anchor, Consistency, Transition, and we put it in front of clients on day one. Three phases that build trust with your team, establish a sustainable value cadence, and ensure a clear, well-documented handoff. It's not just how we work. It's how you know what to expect.

AI Expertise (ACT Framework) (4)

Establish the foundation for a successful partnership. Align on goals, assess current state against the IOS maturity model, and define what success looks like before a single line of code is written.

Deliver sustainable, repeatable value between Improving and the client. Regular cadences, transparent progress, and governance infrastructure that keeps teams aligned as the engagement evolves.

Demonstrate value through measurable outcomes and leave the client fully equipped to operate independently. Documentation, knowledge transfer, and a clear handoff — not a dependency.

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HOW WE ENGAGE

Three Ways to Work With Improving

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01

Embed With Your Team

We place senior engineers directly inside your team, working in your tools, your codebase, and your cadence. You stay in control. We bring the depth.

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02

Own the Outcome

For engagements where you need a partner who takes full accountability from architecture through delivery. We staff the team, manage the work, and own the result.

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03

Scale Across Borders

Nearshore teams in LATAM and offshore in India. Mid/Lead/Senior composition, vetted and retained. Built for engagements that need scale without sacrificing quality.

OUR PARTNER ECOSYSTEM

The Platforms Your Teams Trust, Partners Built on the Same Foundation

Every partner in our ecosystem earned its place through real delivery, not a co-marketing agreement. We work with the tools your teams already trust, and we bring the depth to use them the way they were meant to be used.

Understanding What You Have and Where You're Going

Before a single line of code is rewritten

Every modernization starts with an honest assessment of your current application landscape — architecture, technical debt, team capabilities, and business priorities. Our strategy-phase partners help us define the right path forward before committing to an approach.

QUESTIONS WE'RE HELPING YOU ANSWER
  • What's the real cost of your current application architecture?

  • Rewrite, refactor, or re-platform — what's the right call for each system?

  • What does a realistic 90-day modernization roadmap look like?

COMMONLY USED AT THIS STAGE

Microsoft

AWS

Google Cloud

TYPICAL DELIVERABLES

App Modernization Assessment

Architecture Review

Tech Debt Analysis

90-Day Roadmap

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Badge - Microsoft Azure Solutions Architect Expert

Microsoft Azure Solutions Architect Expert — certified expertise in evaluating existing application architectures and designing cloud-ready modernization roadmaps

Building and Modernizing Your Application Core

Where strategy becomes software

This is where we build — cloud-native applications, modernized legacy systems, and the microservices architecture that gives your teams the autonomy to ship independently. Our build-phase partners provide the cloud infrastructure and tooling to move fast without cutting corners.

QUESTIONS WE'RE HELPING YOU ANSWER
  • How do you decompose a monolith without stopping feature delivery?

  • What does cloud-native architecture look like at your scale?

  • How do you migrate to the cloud without recreating the same problems?

COMMONLY USED AT THIS STAGE

Microsoft

AWS

Google Cloud

Akka

Temporal

TYPICAL DELIVERABLES

Cloud-Native Apps

Microservices Architecture

Cloud Migration

API Layer

Badge - Microsoft Azure Developer Associate

Microsoft Azure Developer Associate — certified expertise in building cloud-native applications, microservices, and modernized solutions on Azure infrastructure

Deploying Reliably and Staying Running

From weeks to hours - and keeping it there

The best application architecture means nothing if you can't ship it reliably or keep it running once it's live. Our DevOps and operations partners give us the tooling to build automated pipelines, reduce release cycles, and maintain full observability in production so issues surface before they become incidents.

QUESTIONS WE'RE HELPING YOU ANSWER
  • How do you go from a 2-hour deployment to an 8-minute release?

  • What does infrastructure as code look like at your scale?

  • How do you give every team deployment autonomy without losing governance?

COMMONLY USED AT THIS STAGE

Microsoft

AWS

Google Cloud

Hashicorp

Elastic

TYPICAL DELIVERABLES

CI/CD Pipelines

IaC Framework

Release Automation

Environment Strategy

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AWS DevOps Engineer Professional — certified expertise in automating deployment pipelines, infrastructure as code, and continuous delivery at enterprise scale

Connecting Your Application Ecosystem

12 systems that finally talk to each other

Enterprise applications don't exist in isolation. Our integration-phase partners give us the API management, event streaming, and middleware tooling to connect your systems cleanly — so data flows where it needs to go without brittle point-to-point integrations.

QUESTIONS WE'RE HELPING YOU ANSWER
  • How do you manage and secure hundreds of APIs across teams?

  • How do you connect modern applications to legacy ERP systems?

  • What does an event-driven architecture look like at your scale?

COMMONLY USED AT THIS STAGE

Microsoft

AWS

Akka

Confluent

Temporal

TYPICAL DELIVERABLES

API Gateway

ERP Integrations

Event-Driven Systems

Service Mesh

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Confluent Systems Integrator — recognized as an elite-level systems integrator for enterprise Kafka implementations, event-driven architecture, and real-time application connectivity at scale

CLIENT RESULTS

Enterprise Applications, Real Partnerships, Measured in Years, Not Projects

From COTS Dependency to Cloud-Native, Without Stopping Operations

Norwegian Cruise Line Holdings was locked into a rigid commercial booking system that took months to update and couldn't operate reliably at sea. Improving rebuilt the platform using Domain Driven Design and Reactive Architecture — a cloud-native, microservices system that ships features in days and keeps running when connectivity is gone.

FROM OUR PRACTITIONERS

The Engineers Who Build This Work Teach It, Watch Them Do It

From multi-vendor ecosystem orchestration to keeping production systems alive while you rebuild them, the same practitioners delivering these engagements for our clients teach live sessions for the community every week. Open to everyone. No registration wall.

APRIL 10, 2026
Orchestrating, Observing, and Optimizing the Multi-Vendor Ecosystem w/ GCP

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Sergey Vershinin

Technical Director, Google Practice Lead

APRIL 2, 2026
Multi-Cloud: When It Makes Sense, When It Doesn’t, and How to Avoid Unnecessary Complexity

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Luke McGrath

President, Toronto Enterprise

SEPTEMBER 4, 2025
Upgrading Legacy Systems And Staying Alive While Doing It

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Alejandro Arzola

Technical Solutions Architect

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IMPROVING TALKS

Improving Talks Runs Every Wednesday

Live sessions from our practitioners on real technical challenges. Open to everyone, no registration wall.

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START A CONVERSATION

Ready to Modernize the Applications Your Business Depends On?

Tell us where you are and we'll tell you exactly how we can help. No generic proposals, no sales pitch, just a direct conversation about your data situation.

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APPLICATION PRACTICE LEADS
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James Lovell

VP of Technology

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James Hopkins

VP of Consulting

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Michael Perry

Technical Director

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