AI-Enabled Application Development
What a Real Modernization Partnership Looks Like Over Time
Norwegian Cruise Line Holdings came to Improving with a reservation system that couldn't keep pace with global cruise operations. What followed was a multi-year modernization engagement spanning multiple systems, teams, and technology generations.
"Improving has been an integral partner in our technological growth for several years, consistently demonstrating dedication, expertise, and exceptional service."
- Fidel Perez, VP of Emerging Technologies at Norwegian Cruise Line Holdings
Built to Ship, Engineered to Last, Connected to Everything
Whether you're breaking a monolith into microservices, building cloud-native from the ground up, or connecting systems that were never designed to talk to each other, every engagement with Improving is structured around your outcomes and the systems your business will depend on for the next decade.
Improving's ACT Framework: How We Deliver Software Engagements
Every consulting firm has a delivery methodology. Most keep it internal. The ACT Framework is Improving's structured approach to how we run engagements, Anchor, Consistency, Transition, and we put it in front of clients on day one. Three phases that build trust with your team, establish a sustainable value cadence, and ensure a clear, well-documented handoff. It's not just how we work. It's how you know what to expect.
1. Anchor
Establish the foundation for a successful partnership. Align on goals, assess current state against the IOS maturity model, and define what success looks like before a single line of code is written.
2. Consistency
Deliver sustainable, repeatable value between Improving and the client. Regular cadences, transparent progress, and governance infrastructure that keeps teams aligned as the engagement evolves.
3. Transition
Demonstrate value through measurable outcomes and leave the client fully equipped to operate independently. Documentation, knowledge transfer, and a clear handoff — not a dependency.

Three Ways to Work With Improving
Embed With Your Team
We place senior engineers directly inside your team, working in your tools, your codebase, and your cadence. You stay in control. We bring the depth.
Own the Outcome
For engagements where you need a partner who takes full accountability from architecture through delivery. We staff the team, manage the work, and own the result.
Scale Across Borders
Nearshore teams in LATAM and offshore in India. Mid/Lead/Senior composition, vetted and retained. Built for engagements that need scale without sacrificing quality.
The Platforms Your Teams Trust, Partners Built on the Same Foundation
Every partner in our ecosystem earned its place through real delivery, not a co-marketing agreement. We work with the tools your teams already trust, and we bring the depth to use them the way they were meant to be used.
Understanding What You Have and Where You're Going
Before a single line of code is rewritten
Every modernization starts with an honest assessment of your current application landscape — architecture, technical debt, team capabilities, and business priorities. Our strategy-phase partners help us define the right path forward before committing to an approach.
What's the real cost of your current application architecture?
Rewrite, refactor, or re-platform — what's the right call for each system?
What does a realistic 90-day modernization roadmap look like?
App Modernization Assessment
Architecture Review
Tech Debt Analysis
90-Day Roadmap

Microsoft Azure Solutions Architect Expert — certified expertise in evaluating existing application architectures and designing cloud-ready modernization roadmaps
Building and Modernizing Your Application Core
Where strategy becomes software
This is where we build — cloud-native applications, modernized legacy systems, and the microservices architecture that gives your teams the autonomy to ship independently. Our build-phase partners provide the cloud infrastructure and tooling to move fast without cutting corners.
How do you decompose a monolith without stopping feature delivery?
What does cloud-native architecture look like at your scale?
How do you migrate to the cloud without recreating the same problems?
Cloud-Native Apps
Microservices Architecture
Cloud Migration
API Layer
Microsoft Azure Developer Associate — certified expertise in building cloud-native applications, microservices, and modernized solutions on Azure infrastructure
Deploying Reliably and Staying Running
From weeks to hours - and keeping it there
The best application architecture means nothing if you can't ship it reliably or keep it running once it's live. Our DevOps and operations partners give us the tooling to build automated pipelines, reduce release cycles, and maintain full observability in production so issues surface before they become incidents.
How do you go from a 2-hour deployment to an 8-minute release?
What does infrastructure as code look like at your scale?
How do you give every team deployment autonomy without losing governance?
CI/CD Pipelines
IaC Framework
Release Automation
Environment Strategy
AWS DevOps Engineer Professional — certified expertise in automating deployment pipelines, infrastructure as code, and continuous delivery at enterprise scale
Connecting Your Application Ecosystem
12 systems that finally talk to each other
Enterprise applications don't exist in isolation. Our integration-phase partners give us the API management, event streaming, and middleware tooling to connect your systems cleanly — so data flows where it needs to go without brittle point-to-point integrations.
How do you manage and secure hundreds of APIs across teams?
How do you connect modern applications to legacy ERP systems?
What does an event-driven architecture look like at your scale?
API Gateway
ERP Integrations
Event-Driven Systems
Service Mesh
Confluent Systems Integrator — recognized as an elite-level systems integrator for enterprise Kafka implementations, event-driven architecture, and real-time application connectivity at scale
Enterprise Applications, Real Partnerships, Measured in Years, Not Projects
Multi-Year
Active partnership still delivering
40+
Improving engineers on the engagement
Days
Not months; Feature delivery after modernization
From COTS Dependency to Cloud-Native, Without Stopping Operations
Norwegian Cruise Line Holdings was locked into a rigid commercial booking system that took months to update and couldn't operate reliably at sea. Improving rebuilt the platform using Domain Driven Design and Reactive Architecture — a cloud-native, microservices system that ships features in days and keeps running when connectivity is gone.
The Engineers Who Build This Work Teach It, Watch Them Do It
From multi-vendor ecosystem orchestration to keeping production systems alive while you rebuild them, the same practitioners delivering these engagements for our clients teach live sessions for the community every week. Open to everyone. No registration wall.
Orchestrating, Observing, and Optimizing the Multi-Vendor Ecosystem w/ GCP
Sergey Vershinin
Technical Director, Google Practice Lead
Multi-Cloud: When It Makes Sense, When It Doesn’t, and How to Avoid Unnecessary Complexity
Luke McGrath
President, Toronto Enterprise
Upgrading Legacy Systems And Staying Alive While Doing It
Alejandro Arzola
Technical Solutions Architect

Ready to Modernize the Applications Your Business Depends On?
Tell us where you are and we'll tell you exactly how we can help. No generic proposals, no sales pitch, just a direct conversation about your data situation.

James Lovell
VP of Technology
James Hopkins
VP of Consulting
Michael Perry
Technical Director



















