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The Power of Active Listening


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Abstract

Listening is one of the most powerful tools you possess. It can help you build trust, reduce conflict and deliver at a higher level. Unfortunately, it's harder than ever to listen effectively with the waves of information battling for our attention. In this talk, we'll explore the tools of active listening, and how these skills can help you elevate as a professional to build stronger relationships

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Mark Runyon

Mark Runyon works as a principal consultant for Improving. For the past 20 years, he has designed and implemented innovative technology solutions for companies in the finance, logistics, and pharmaceutical space. He is a frequent speaker at technology conferences and is a contributing writer at InformationWeek and The Enterprisers Project. He focuses on IT management, application development, cloud, and artificial intelligence.

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