User Experience with Improving

User Experience (UX) is all about how the user interacts and experiences your product, service, and software. User-friendly products make a big difference in the success of your organization. We understand the importance of creating a quality user experience that drives adoption and utilization. A good user experience is vital to staying ahead of the curve and competing in today's fast-paced market.

Here at Improving, we work to create those exceptional experiences for our customers. Understanding the user is the foundation of how we achieve that.

Our Approach

Improving takes a 'Partner Up' approach with our customers to tap into both companies' expertise. It is important to learn as much as we can about our customers and their specific business challenges. While we bring our knowledge of Lean UX, Design Thinking, and Agile to every project, our process is very collaborative. We value the time we spend working together with our clients.

"Design is not just what it looks like and feels like.
Design is how it works."

― Steve Jobs

Project Types


Our workshops focus on today's in-demand design skills. By blending expert facilitation with a lively approach to learning we ensure you leave with a smile and a full bag of tricks.

poster board covered in sticky notes
wireframes drawings in a sketchbook


Building a full design is often risky, expensive, and potentially time-consuming, especially when repeated several times. We're here to help you test your designs in a low-risk, low-cost, expedient way.

  • Greenfield projects
  • Feature Improvements to existing applications


We don't limit our capabilities to designing top-notch websites and software. We're here for your other, more traditional design needs as well.

  • Design Systems and Component Libraries
  • Visual Design and Application Branding
close up of a hand drawing letters
lines of code on a computer monitor


Your software is important to you, and should reflect your specific needs. Our extensive expertise extends to modernizing existing software or starting from scratch. This, combined with our insight to user experience design, will take your software to the next level and ready to compete in the real world.

  • Refresh Business Critical 'Legacy Applications'
  • Web Apps (.net, java, and open source)
  • Responsive and Mobile Applications
  • Marketing Websites
  • Windows-based Applications

No two projects are completely alike

That means our approach will be different and specific to your needs. It is important to us to spend the time discussing our approach before we start any projects with our clients.

Here are some example approaches that we have used with our customers.

  • Workshops Duration: 1-5 days
  • Project Strategy and Discovery Duration: 2-8 weeks
  • Full Project: Embedded UX consultant on the project
Contact Us
four different leaves on a wooden table

How We Work

Empathize / Define

  • Project Discovery
  • User Research
  • Competitive Analysis
  • Heuristic Review
  • User & Stakeholder Interviews
  • Empathy Mapping
  • Personas
  • Journey Map
  • Contextual inquiry

How We Work

Ideate / Prototype

  • Sketching
  • Card Sorts

How We Work

Userflow / Workflows

  • Information Architecture
  • Wireframes
  • Prototypes
  • Visual Design
  • Design Studio

How We Work

Test / Implement

  • Field Research
  • Usability Test
  • Design Systems
  • Component Libraries
  • HTML / CSS

Industry Experience

Here's a sampling of the industries in which we've applied our expertise.

  • bank facade

    Banking / Finance

  • airplane wing

    Travel & Tourism

  • oil derrick at sunset

    Oil & Gas / Energy

  • room full of surgeons and surgical equipment


How can we help on your next project?

Let's Talk

Want to build something great?

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