Full Course Description
Learn how to keep meeting participants engaged and focused on delivering value and quality to the customer.
- From physical to distributed work - key elements to understand how the environment influences team collaboration.
- Creating and supporting a distributed working environment.
- Facilitation practices and techniques for online collaboration.
- Tools and technology to support teamwork.
- Recognizing and addressing common challenges for remote teams and meetings.
This course is intended for any person new to facilitating, or working as part of a remote team.