Allison Pollard and Barry Forrest gave their talk "Brewing Great Agile Team Dynamics – No More Bitter Beer Face Communications" at Agile Indy this spring. Combining Barry’s development background (and beer expertise) with Allison’s coaching background, the pair share their insights on DISC profiles. The talk was all about understanding why your team behaves the way it does and building trust for a more agile team.
Maintaining a high-trust environment is key for creating a more agile team. Allison and Barry start off by highlighting how communication can build or break trust in teams. Understanding your teammate’s favored communication styles and behavioral patterns allows for that trust to grow. This is where the DISC profiles come in.
The DISC profile has four different behaviors to help individuals understand the personality differences between themselves and their teammates. Every person has a little bit of each behavior, but there are generally one or two that are prominent in an individual.
At the conference, Allison and Barry sat down to chat with Ryan Ripley from Agile for Humans about their presentation and DISC Profiles.
“Barry’s [DISC Profile] is different than I expected,” shares Allison. “I come up to him at the office and he’s always very sociable, very friendly. I had it in my head that he was a very strong I; very high influencer, very people-oriented. In fact, his chart showed he’s also a strong D.”
“A lot of times folks miss the D; being driven, task-oriented and result-oriented,” Barry responds. “In development teams if someone else is taking that role, I’ll gladly let them have it. If the inmates are running the asylum and we need to get stuff done, the D comes out in spades.”
The interesting thing about DISC profiles is that it identifies natural and adapted personality styles. Your natural behavior style is how you intrinsically operate, whereas your adapted behavior style is how you respond to your environment. For example, Barry naturally has a high Dominant and Influencer personality. When he works with certain teams, more of his Dominant traits come out.
“One of our salespeople I’ve been working with quite a bit, she’s a high I and I’m a high C. Which means that we are polar opposites,” Allison shares. “So we adapt to one another. We know going into conversations that we are adapting to one another to communicate well... I’ve learned over time it’s actually the most efficient way for us to communicate, is to accommodate each other’s styles.”
Once you understand your team’s behavioral styles, you are able to adapt your personality style to better connect and build trust.