We all know the chaos of the COVID-19 pandemic left many conferences and events unsure of their futures with postponements and cancellations changing everyone’s plans. Not knowing what the next week or months would hold, the Improving team decided to pivot and do something they had never tried before. They made the quick and successful jump to take the Agile Shift Conference from being a 450 attendees in-person conference in Houston to a free Virtual Event, that saw attendees from all over the world.