Trusted IT Solutions

Process Coaching

Our coaches have the experience and know-how your organization needs to turn theory into successful practices, tailored to your business and goals.

Workshops

Our coaches/trainers can deliver half-day to one-day workshops targeted at very specific skills. These are ideal for teams or individuals looking for a quick boost that can fit into their busy schedules.

Dedicated Classroom

Improving can custom-deliver our courses to fit your teams' learning and production objectives. With your permission, we can even apply hands-on labs using your specific projects and products.

Public Classroom

Improving believes that the best way to learn is through the application of knowledge in real-world environments. We specialize in creating situated, hands-on learning solutions for our business customers in the areas of agile processes, object-oriented design, and test-driven development.

Technical Consulting

Technical consultants provide expertise, advice, and support. They troubleshoot and resolve technical problems, and install, upgrade, maintain, and evaluate products and services. They visit customers and provide hands-on training in their local environment.

Business Intelligence

We employ continuous iterative exploration and investigation of past business performance to gain insight and drive business planning. Business analytics makes extensive use of data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision-making.

Business Analysis

Having strong analysts who dig in and understand the business problem to be solved or the opportunity to be capitalized upon is a crucial component in the success of projects. Our business analysts apply critical thinking to project goals and objectives and clearly translate and negotiate requirements to help the team deliver timely solutions that hit the mark.

Business Process Management

We provide a full suite of business process management services. We help organizations large and small to cut costs, improve customer satisfaction, manage risk, and improve quality without automation solutions. We also help companies seeking to leverage BPM automation across the enterprise. For those firms preferring to roll out new BPM-based applications, we offer full end-to-end implementation services.

Project Management

We are experienced with leading strategic enterprise initiatives as well as targeted departmental projects from both a business and IT perspective and can foster success in both agile and traditional project environments.

Product Management

Our managers understand the challenges of product development teams and are prepared to assess opportunities, prioritize for maximum efficiencies, forecast resource availability, secure new product ideas and report progress.

User Experience

Delivering an effective user experience starts with a thorough understanding of the problem and its context. This deep understanding, along with pragmatic design principles and an industry-leading technology practice, is what differentiates us from the average web agency. User experience (UX) includes information architecture, visual design, and front-end development for mobile, web, and desktop applications.

Modern Workplace

Today's workplace is transforming – employees expectations are changing, teams are more diverse and geographically dispersed, and security is becoming increasingly complex. With Microsoft 365, we are helping companies empower everyone to be creative and work together, securely – from anywhere.

Hybrid Data Center

IT teams are being challenged to deliver the agility, reliability, availability and efficiency that help organizations support internal processes – as well as become an engine for growth and innovation. Companies are turning to us to help them find the right cloud mix based on their specific business needs, while maximizing their existing investments.

Cloud

The cloud offers a solution that has high availability and potential to scale. By shifting your infrastructure maintenance responsibility to someone else, you're free to concentrate on your business value: the application or service you provide. We utilize a number of cloud service providers – including Microsoft - and can help you select the cloud platform that is right for you, based on your specific business and application needs.

Mobile

Mobile devices have become an integral part of how we communicate, do business, and get our news and entertainment. It’s important to have a mobile application that achieves your goals. We can help you build the right type of mobile app to provide maximum value to your customers.

Have an application that needs modernizing or migrating to the cloud? No, problem! We can help you take advantage of Microsoft Azure services to decrease development costs and time to market.

System Development

We deliver custom, extensible software solutions using Microsoft .NET, Java, Ruby on Rails, Objective-C, and open-source technologies.

Rural Sourcing

Improving’s Rural Sourcing strategy is a high-value alternative to local, near, and offshore outsourcing. In this model, development centers are created in rural communities near a major university. By combining industry-leading technologists with motivated and talented university graduates, Improving has assembled some of America’s most productive and affordable development teams. Furthermore, regional proximity to major cities provides convenient access when in-person communication is desirable.

Web

Our consultants have years of experience in designing, building, and enhancing our clients' web experiences. Whether it's an e-commerce system, an enterprise web app, an API, or something new, we've got the talent and experience to architect, design, and build to suit.