Curtis A. Hite, CEO and Chairman of Improving Holdings, LLC. (Improving) graduated from Texas A&M University in 1994 with a B.S. and M.S. in computer science. At Texas A&M, he was a member of the Corps of Cadets, serving as commanding officer of Squadron 6 and as a member of the Ross Volunteers. In 2007 Curtis was honored by the Department of Computer Science as a CSE Distinguished Former Student and later in 2013 he received the inaugural Outstanding Early Professional Achievement Alumni Honor Award from the Dwight Look College of Engineering.
Curtis began his career as a software engineer building systems in the Defense industry – first with Rockwell International and then at E-Systems (later acquired by Raytheon). In 1998, Curtis and several partners founded Expede, a software development consulting and training company. Its quick growth drew the attention of a French company, Valtech, which acquired them in 1999. Curtis soon became CEO of Valtech’s North American operations and remained in that position until late 2006. In early 2007, Curtis and many of the same partners established the Blue Ocean Group, which quickly acquired a small training company called Improving Enterprises and adopted the Improving name. The company has been blessed with continued growth since then — repeatedly receiving accolades including the Inc500/5000, Dallas 100, and Aggie 100. More importantly, the company has received recognitions from its employees as one of the best work places in Texas as noted by the Dallas Morning News, Dallas Business Journal, and Texas Monthly.
As Chief Acquisition Officer, Ric is responsible for identifying M&A target companies that share a similar focus on company culture and delivery excellence. He oversees the due diligence process as well as the coordination of all necessary documents. He is a founding member of Improving and currently serves as a board member for the company.
Prior to joining Improving, Ric co-founded Expede, Inc. in 1998, that later merged into Valtech Technologies, Inc. in early 1999. Here he served in various senior level positions, culminating in Vice President of North American Operations.
When not at work, Ric enjoys spending time with his children, Noah, Daniel, Gabriel, and Jon and his wife Vicki. He is heavily involved in the local Boy Scouts and participates as an Assistant Scout Master with Troop 219.
Mark Kovacevich serves as the President of North American Operations for Improving, an international leader in delivering technology consulting and training. He is responsible for all international operations, execution, corporate integration, and implementation of Improving’s vision and purpose. In addition, he is a member of Improving’s Board of Directors, and is responsible for strategic mergers and acquisitions. Through a combination of leadership, excellence and teamwork, Improving has enjoyed great success becoming an nine time recipient of the Inc. 500 award. Based in Columbus, Mark’s efforts led the Columbus enterprise to nine Best Places to Work (2008-2015, 2017, #1 in Small Business Category in 2012) and six Fast Fifty awards (2009-2011 & 2013-2016) from Columbus’s Business First. Additionally, Improving was honored to be named the 2017 Business First Corporate Caring Award winner in the category of Education.
Mark is very active in the Columbus philanthropic community, and currently serves on the Board of Directors for Columbus Speech and Hearing, Alvis 180, The Goodwill Business Advisory Council, the Central Ohio Conscious Capitalism chapter and the Columbus Chamber of Commerce. He is also a recipient of the Business First’s 40 Under 40 Award. A proud graduate from The Ohio State University, Mark enjoys spending time with his wife, two girls and watching the Buckeyes deliver another win against Michigan.
As Senior Vice President of Operations, Susan is responsible for all aspects of the operational and legal affairs of the company. She will drive strategic initiatives through enhancing and centralizing operational maturity across all company enterprise offices.
She joined Improving as a founding member in 2007 and is a member of the company’s board of directors. Previously, she was a leader of the Dallas enterprise, serving as VP of Consulting, and has over 20 years of experience in consulting.
Susan started her career as a software engineer at Raytheon E-Systems, and later worked as principal consultant and director of global sourcing for Valtech Technologies.
Susan earned an MBA from the University of Texas at Dallas and a B.S. in computer science from Texas A&M University. She serves as vice-chair of the Texas A&M Computer Science & Engineering Department Advisory Council. She recently was named a silver Stevie Women in Business honoree for Maverick of the Year.
Susan enjoys spending time with her family & friends, participating in outdoor activities, and traveling to new places.
Kristin Johnson serves as the Vice President of Marketing for Improving and has overall responsibility for all marketing initiatives and campaigns within the company. She concentrates on the support of the sales teams with lead generation and revenue growth through the success of comprehensive marketing programs while continuing to find ways to further build the Improving brand.
She is a Gold recipient of the Stevie Women in Business award for Employee of the Year and has served on the board for the American Marketing Association – Dallas/Ft. Worth Chapter. She is heavily involved with the Dallas Chapter of Conscious Capitalism and is always looking for ways to engage with the community. Outside of work, she enjoys spending time as a newlywed with her husband, Brooks, exploring Dallas and traveling.
As VP of Finance & Accounting for Improving, Richard executes and manages the financial strategy for growth as well as all accounting procedures for the company. He ensures full transparency over the financial performance and proposes action plans to ensure that annual financial objectives are attained.
Prior to joining Improving full time, Richard has held several CFO roles for a variety of companies as well as being a co-founder of Valtech from 2001-2007 in which he was instrumental in growing the company from inception to annual revenue of $26 Million. Richard has been a critical member of Improving since 2007, serving as a co-founder and advisory board member for 11 years.
Richard is an active member of the North Texas Chapter of Financial Executives International and is a board member for two non-profits. When not at work, he enjoys spending time with his wife and children, or playing the occasional round of golf.
Amber Robinson serves as Corporate Counsel to Improving. She provides a broad range of legal advice and business counsel to all Improving enterprises as well as ensures regulatory compliance. In her role, she is responsible for overseeing any outside legal teams, and provides strategic insight to senior leadership. Additionally, Amber works closely with the transaction team at Improving to continue to facilitate Improving’s approach to rapid growth.
Previously, Amber began her career in corporate and civil litigation, with a focus on breach of contract disputes. She found that her true passion was not with litigation, but rather to proactively guide her clients toward more efficient solutions. She graduated with a B.A. from the University of Texas (“Hook ‘Em”!) and went on to obtain her J.D. from Southern Methodist University. It is her priority to utilize her creativity, former courtroom experience and judgment to consciously provide counsel to all Improvers while maintaining a focus on our guiding principles.
Amber is active in community outreach and has a passion for charitable causes. She has served on many local non-profit boards and enjoys donating her time. When “off the clock” she is an avid traveler sometimes visiting her native country of Puerto Rico with family and friends.